How Local Law Shapes Your Access
Our Legal notice explains how local rules affect account access, identity checks, wallet records, and requests to change stored details. Access depends on local law, so you should check whether the service is available in your location before creating an account or sending a payment request.
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We ask for accurate account information because the name and phone details attached to your account may be compared with a payment receipt during a status check. DANA, OVO, GoPay, and QRIS appear as payment context only; their availability and processing route can vary by account
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status and local conditions. Bank transfer and virtual account records may also be retained with the related account reference. If a rule changes, we update this Legal page and identify the affected policy area. Where local law permits, you can ask us to explain an access
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decision through the policy contact route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.